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Grant376661292c5e
Participant
May 25, 2025

After Effects warning: A nullptr was dereferenced

  • May 25, 2025
  • 3 replies
  • 1315 views

Im having this issue with any multple projects where i get this error saying  "After Effects warning: A nullptr was dereferenced" and the nulls in the project show as missing footage. I've also had issues with my PCs desktop icons, taskbar icons and file explorer icons not loading which started at the same time, not sure if that is super relevant. If anyone has every run into this issue i would really appreacite some help.

 

Windows 10 AE 25.2.2

 

3 replies

J
Jurij33277038jsqk
Participant
July 8, 2025

@Grant376661292c5e A full reset as in a factory reset or something else? And after that it worked?

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cyril jr26996005c4u4
Participant
June 18, 2025

any solution to this problem?

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Grant376661292c5eAuthor
Participant
June 18, 2025
My solution was a full reset of my PC. Not sure if that would be everyone’s
solution though.
DaciaSaenz
DaciaSaenz
Inspiring
May 29, 2025

Hi @Grant376661292c5e, 

  • Were the projects created in a previous version of AE? 
  • Are you using Dynamic Link or Content Aware-Fill in these projects?
  • Can you install the latest After Effects Beta app and see if you can still reproduce the warning? 
    • Beta is a standalone app and won't interfere with the release install
  • Can you share any of these projects with me so I can try and repro in-house? 
    • You can send privately via DM 

 

Apologies for the extra wrenches and thanks for reporting the issue, 

Dacia

- Dacia Saenz, AE & PR Engineering Teams
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