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Inspiring
April 17, 2025

After effects will not open 2025

  • April 17, 2025
  • 11 replies
  • 1271 views

After effects will not open.

My device meets the requirments to use After effects and all of the other adobe apps I have work fine e.g illustrator,photoshop but one day after effects stopped working

 

The splash screen will load then disapper or The splash screen will glitch and not allow me to close it meaning I have to use task manager to close it.

 

It gives me options to start in safe mode or reset prefernces but none of these options work and I do not have any plugins installed 

 

I have repeatedly uninstalled and reinstalled and even updated to the latest version v25.2.2 However even switching to older versions does not work.

 

Does anyone have any suggestions on How to fix this?

11 replies

h_0621Author
Inspiring
April 29, 2025

??????

h_0621Author
Inspiring
April 24, 2025

Does anyone have any ideas as I really urgently need to use AE

 

h_0621Author
Inspiring
April 22, 2025

I have tried restarting the system. Heres the computer specs


Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Installed RAM 20.0 GB (19.8 GB usable)
Product ID 
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

h_0621Author
Inspiring
April 22, 2025

I do not have trend but ty for the reply

nishu_kush
Community Manager
Community Manager
April 22, 2025

Here's how you can find system specs and GPU details: https://adobe.ly/42q0sya

In similar cases, restarting the system helps. Give it a try if you haven't already.


Thanks,
Nishu

Participant
April 22, 2025

It's annoying but you just have to turn off or 'exit' Trend before launching AE. Once it's running, I think it's ok to open Trend.

Before I realised it was Trend (again), I deleted things like the media core folder and started it in Safe Mode. It worked once or twice but never ran smoothly.

h_0621Author
Inspiring
April 22, 2025

When I try to open AE it just says the last session crashed it dose not give a reason or It just satys on the splash screen for ages and I cant close it

h_0621Author
Inspiring
April 22, 2025

I have tried both opening from the icon, opening via project files and opening through creative clous. I never had a problem opening after effects before and had used it many times. Creative cloud says it works on this device. Where would I find my laptop specs? 

h_0621Author
Inspiring
April 21, 2025

After effects will not open.

My device meets the requirments to use After effects and all of the other adobe apps I have work fine e.g illustrator,photoshop but one day after effects stopped working. I do not have Trend Micro anit-virus installed.

 

The splash screen will load then disapper or The splash screen will glitch and not allow me to close it meaning I have to use task manager to close it.

 

It gives me options to start in safe mode or reset prefernces but none of these options work and I do not have any plugins installed 

 

I have repeatedly uninstalled and reinstalled and even updated to the latest version v25.2.2 However even switching to older versions does not work.

 

Does anyone have any suggestions on How to fix this?

nishu_kush
Community Manager
Community Manager
April 21, 2025

How do you launch After Effects? Do you click its icon or double-click a project file? Are there any crash reports? Do you mind sharing your system specifications so that we can provide tailored steps?


Thanks,
Nishu

h_0621Author
Inspiring
April 20, 2025

Does anyone have any ideas how to fix this?

h_0621Author
Inspiring
April 17, 2025

Thanks for the reply. No i do not have it installed