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Isaac Dennis Bowen
Participant
May 10, 2023

Constant Crashing

  • May 10, 2023
  • 2 replies
  • 292 views

In the last few weeks, with the current and previous updates of AE, I've been experiencing regular crashes. I've become aware of a known bug with Nvidia drivers:
helpx.adobe.com/premiere-pro/kb/crashes-after-updating-nvidia-latest-drivers
But this post is of little help. After Effects just can't seem to handle anything else running at the moment - even accessing an explorer window can cause AE to crash. I need a solution.

 

Thanks,

Isaac.

This topic has been closed for replies.

2 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
May 10, 2023

Hi @Isaac Dennis Bowen,

Thank you for reporting this issue. Have you tried downgrading your NVidia drivers to the latest recommended versions? Please see this page under "February 2023 Release".

 

Cheers,

- John, After Effects Engineering Team

Mylenium
Mylenium
Legend
May 10, 2023

Without any actual system info and crash details none of this is of any use to anyone. You need to be more specific.

 

Mylenium

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