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Constant Crashing

Community Beginner ,
May 10, 2023 May 10, 2023

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In the last few weeks, with the current and previous updates of AE, I've been experiencing regular crashes. I've become aware of a known bug with Nvidia drivers:
helpx.adobe.com/premiere-pro/kb/crashes-after-updating-nvidia-latest-drivers
But this post is of little help. After Effects just can't seem to handle anything else running at the moment - even accessing an explorer window can cause AE to crash. I need a solution.

 

Thanks,

Isaac.

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correct answers 1 Pinned Reply

Adobe Employee , May 10, 2023 May 10, 2023

Hi @Isaac Dennis Bowen,

Thank you for reporting this issue. Have you tried downgrading your NVidia drivers to the latest recommended versions? Please see this page under "February 2023 Release".

 

Cheers,

- John, After Effects Engineering Team

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LEGEND ,
May 10, 2023 May 10, 2023

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Without any actual system info and crash details none of this is of any use to anyone. You need to be more specific.

 

Mylenium

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Adobe Employee ,
May 10, 2023 May 10, 2023

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Hi @Isaac Dennis Bowen,

Thank you for reporting this issue. Have you tried downgrading your NVidia drivers to the latest recommended versions? Please see this page under "February 2023 Release".

 

Cheers,

- John, After Effects Engineering Team

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