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nS_WSM
Participant
October 26, 2022

effect "Lumetri Color" crashes Ae 23.0.0 (Build 59) when refreshing

  • October 26, 2022
  • 4 replies
  • 644 views

When clicking on "refresh" in the Lumetri Color effect control window, Ae version 23.0.0 (Build 59) crashes and closes.

System specs:

macOS Monterey version 12.2.1 (21D62)

iMac (Retina 5K, 27-inch, 2020)

3.8 GHz 8-Core Intel Core i7

72 GB 2133 MHz DDR4

This topic has been closed for replies.

4 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
January 11, 2023

Marking this issue as Fixed in the 23.1 version of After Effects.

J
Community Manager
Jessica McMillanCommunity Manager
Community Manager
January 10, 2023

Hello,

I should have posted back in December, but the 23.1.0 release should have fixed issues with Lumetri + resetting Lumetri. Please let us know if you encounter any further issues.

All the best,
Jessica McMillan
AE Engineering

All the best,Jessica McMillan - AE Engineering
JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
October 26, 2022

Hi @nS_WSM,

Thank you so much for reporting this issue. We now have a ticket open to get this fixed as soon as possible.

 

Thanks again,

- John, After Effects Engineering Team  

N
nS_WSMAuthor
Participant
October 26, 2022

correction: Just for clarification, the crash occurs when clicking on "reset." Not "refresh."

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