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Vybe
Participant
December 6, 2023

File is damaged 33::7 if project contains .c4d file (version 24.1)

  • December 6, 2023
  • 13 replies
  • 5157 views

BEWARE!

If your projects contain .c4d files DO NOT upgrade to 24.1! They will no longer open.

Luckily reverting to AE 24.0.3 alows to open the files so they are not really damaged as per After effects message. (File is damaged 33::7)

 

 

    This topic has been closed for replies.

    13 replies

    M
    mheidedit11
    Participating Frequently
    July 29, 2024

    Thanks. This is the error I still get if I open it in 24.5. The file you sent back does in fact work though which makes me wonder what's happening.  If you get a chance, can you see if this one will open?

    https://www.dropbox.com/scl/fi/dnb0z9etkkybyi8wjiaji/MPS-Lag-Screw.aep?rlkey=3b4lzij8tvkvqu1w6txoadtne&st=2dyriwzd&dl=0

    ShiveringCactus
    Community Expert
    ShiveringCactusCommunity Expert
    Community Expert
    June 15, 2024

    The project opened for me, but as there were no included C4D files, it's just listed them as missing.  

     

    I've saved the project anyway, in case this opens for you and you can then relink the missing files: https://www.dropbox.com/scl/fi/uu3rgq429egt7ocuh8nxt/BEYOND-THE-WHEEL-2022-converted.aep?rlkey=5udq8543fuu9c7kucoxjwwqey&st=4kvbhv66&dl=0 

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    June 11, 2024

    Can you share your project file again? This time, upload it to a cloud and share a download link. Feel free to DM me.

     

    Thanks,

    Nishu

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    May 30, 2024

    @mheidedit11, which After Effects version was used to create the project you're having trouble with? Could you send us the project file so that we can replicate it on our end? Feel free to DM.

     

    Thanks,

    Nishu

    M
    mheidedit11
    Participating Frequently
    June 5, 2024
    I'm not sure which version was used. But any project containing a .c4d file
    returns an error. Here's one.
    BEYOND THE WHEEL 2024.aep
    <>
    M
    mheidedit11
    Participating Frequently
    May 14, 2024

    Has there been any update on this? as of 24.3 it still will not open files with .c4d files in it. 

    J
    Community Manager
    jenkmeister17177426Community Manager
    Jenkmeister
    January 26, 2024

    That's the same error that this thread covers. We expect a fix to beta to be available early next week, and then a fix in 24.2 once it releases. 

      C
      Courtney_^
      Participant
      January 23, 2024

      Today I went to open my AE files and I got an

      "After Effects error.  file is damaged. (33 :: 7)

      followed by another popup of

      "After Effects warning: effect control converion required in effect''Cineware'' Some effect controls will be reset. To avoid silently resetting these same effect controls on all subsequently loaded projects, save this project and then quit & re-launch After Effects (25::0).

      This affected every manual itteration of that file as well as all the autosaves, so I couldn't open a single file from both projects I'd been working on recently. After searching for an answer, I noticed that After Effects had auto-updated so I figured I'd try downgrading to the previous version.  That fixed it and I can open my files again so I thought I'd share and hopefully save you from my anxiety filled morning.

      Is AE removing support with Cineware in the future now that they are working on their own 3D implimentation?

        J
        Community Manager
        jenkmeister17177426Community Manager
        Jenkmeister
        January 23, 2024

        Sorry for the issue. There was a change made by Maxon to the Cineware plugin that broke compatibility between 24.0 and 24.1. We are working with them on a fix currently and plan to have the issue resolved in 24.2. 

         

          ShiveringCactus
          Community Expert
          ShiveringCactusCommunity Expert
          Community Expert
          January 15, 2024

          Thanks for the update- fingers crossed for the testing

          J
          Community Manager
          jenkmeister17177426Community Manager
          Jenkmeister
          January 12, 2024

          Maxon have delivered an updated Cinema 4D / Cineware plugin that should address this problem. We are currently testing it and hope to have it into a Beta build next week, along with the fix into a non-beta build in the coming weeks. 

            J
            Community Manager
            jenkmeister17177426Community Manager
            Jenkmeister
            December 21, 2023

            Sorry you have run into this issue. Maxon have acknowledged the issue and are working on a fix to be included in AE's next release. 

            R
            Raymond35024374dxuq
            Participant
            January 25, 2024

            Has anyone else experience project file errors when updating After Effects lately (25 jan 2024)? 
            My projects seem to only open on version 24.0.2
            The latest versions since then indicate that the project files are damaged, or unsupported and an issue involving cineware. I downgrade and the projects work fine.
            I'm using a 2023 M2 MacBook Pro.

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