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magicmissilecrisis
Known Participant
July 15, 2024

Low Memory Error - After Effects 24.5 - 192GB of RAM

  • July 15, 2024
  • 35 replies
  • 3465 views

This has been a constant problem for the last year. Within minutes of working I get low memory errors on a system with 192GB of RAM and 2tb dedicated scratch disk. This error occurs at all stages of production and/or rendering.

Steps taken:
Updated AE with each new release
Stress Tested RAM and CPU
Disabled plugins and extensions
Full wipe and reinstall of the system
Upgraded GPU to RTX4080 Super

System Info:
Windows 11
Intel 13900K
Nvidia RTX 4080 Super
192GB DDR-5 RAM
After Effects 24.5
Dedicated System SSD, Software SSD, Scratch SSD

35 replies

Community Manager
February 24, 2025

Hello @miker31661459,

Apologies for missing this last month. I'll reach out to you via private messages to gather details on the issue.

miker31661459
Participating Frequently
February 24, 2025

@jenkmeister17177426 @3584921 

 

Still no responses from you guys...Absolutely crazy that I can't get support with this. Ive sent two emails and multiple messages in here for this issue. Its been a month with no help. 

miker31661459
Participating Frequently
January 23, 2025

@jenkmeister17177426 @3584921 

A few months free of this issue but this week it started happening again. See attached. Please help! 

magicmissilecrisis
Known Participant
January 9, 2025

The fix was working great until the latest update. Back to low/no memory errors and crashing.

Participant
November 21, 2024

To anyone who is landing here around Nov. 21st 2024 — I had the same problem and updated to v25.0.1 and the memory problem dissapeared. I wish you the same 🥵

Inspiring
October 15, 2024

Bad news.

I was about to install the Beta version to be able to finish rendering. Unfortunately, I am not able to share this project. If it helps, here’s some information:

 

My hardware:

Mac M1 Ultra, 64GB

Sonoma 14.7.

Material is on fast Thunderblade SSD, APFS volume, RAID 0, connected to a Thunderbolt port.

 

Project:

AE v25.0 (seems to be worse than the previous v24.X).

32-bit, OCIO colour management, ACES colourspace.

1 layer 4K Prores 4444, RedLog3 - used 2 times.

Comp length +200 frs.

AE is using only 10% of the 64,0 GB memory when rendering.

 

Plugins & FX:

Rotobrush, light, camera and grain FX, various levels & blurs.

Element 3D, animated Obj sequence, 250 frs.

4K exr file for environment lightning.

 

Here are a couple of screen captures from the main- and precomps.

 

 

 

Disabling the disk cache does not help. 

Restarting Mac and disabling hardware acceleration in import and output seem to aid a bit. [Edit - turning off hardware acceleration is not the solution]. I finally succeeded in rendering the whole timeline.

I am happy to send a log file. I hope I got something useful in there.

 

If you need anything else, please don’t hesitate to ask.

Inspiring
October 15, 2024

Thanks, but disabling disk cache does not help 😕😕

miker31661459
Participating Frequently
October 15, 2024

@Rocketbottle This doesn't sound like same issue I encountered, as my rendering output performance was fine... but popping in to say try disabling disk cache. Doing this totally fixed the issue for me.

October 15, 2024

The same fix in 25.1 was back ported to 25.0 - we have confirmation that the fix we put in was working for a number of users so I don't know if your project is different than we are expecting.

 

I don't know if you can share your project with us? Or at least details about your hardware and then the project/comp resolution/bit depth, plugins used, etc? 

Inspiring
October 15, 2024

Ha!

 

I cannot render my project out. AE freezes every time. I was already rejoicing when I downloaded the fresh 25.0 update - until "Your system is running low on application memory" popped on the screen. So far, three hours lost in rendering time, and the deadline is getting closer as my blood pressure builds up. I just realized the fix is in version 25.1. Please, how long until it's released?