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Please help, I have a problem

Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Hi, when using content aware (generate fill)
The device receives an error even though my device has high specifications

There is always a problem that shows me these messages

( out of memory )
( a nullptr was dereferenced ) 

And when I open the application again, this message appears

20231201_182648.jpgScreenshot 2023-12-01 181845.jpgScreenshot 2023-12-01 191823.jpg

Bug Unresolved
TOPICS
Crash

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5 Comments
Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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and this Screenshot 2023-12-01 202514.jpg

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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Hello,

I’m sorry you’re encountering problems working with Content-Aware Fill in AE.  I’m not aware of any known issue that matches what you’re experiencing.  But I’d like to help isolate and resolve the problem. 

Does the warning occur in all instances when using CAF, or is it project specific?
Is it possible for you to send us the affected Ae project and source? 

James Landy
After Effects Engineering Team

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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Thank you very much for your interest

It only happens in this project

When I minimized the scene and minimized the mask, I succeeded, but the space died. The scene was five seconds long, but it consumed 26 GB. I don’t know why it consumes all this space. Now I don’t know what to do. I have enough space and I already transferred from C to D, but it appeared. Another message, which is this message (After Effects: Unable to allocate 132.563 MB of memory. Either decrease the memory requirements for the rendering of this frame, or install more RAM. (12803 / Unidentified caller.)

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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I want to execute this scene, but I get this error

https://youtu.be/Fl6IixLpEv0?si=Dc4tvKJlXVDsPZgS

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Adobe Employee ,
Dec 04, 2023 Dec 04, 2023

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Is it possible for you to send us the affected Ae project and source? 

James Landy
After Effects Engineering Team

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