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26

Strange cropped/repeated edge when exported in media encoder

Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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For some reason media encoder changes the position and repeats a section of my composition when exporting.

After effects Preview

Matorototo_0-1687518101148.png

Media encoder output

Matorototo_1-1687518143277.png

This issue occured when I tired to render the composition in Quicktime Format. It affects the output of the video, and when I try to switch back to H.264, the updated position+repeated edge persist.

I managed to replicate this exact issue with a totally different composition using the same steps which makes me think its a media encoder issue.

Bug Fixed Locked
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Import and export

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correct answers 1 Correct answer

Adobe Employee , Mar 19, 2024 Mar 19, 2024

Please make sure you are running the same version of AE and Premiere. There was an issue in 23.4/23.5/23.6 that caused a break between different versions of the apps. 

Status Acknowledged

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correct answers 3 Pinned Replies

Adobe Employee , Jul 10, 2023 Jul 10, 2023

Yes, we investigated internally and the problem is that a change was made to the size of a structure used for communicating between applications with Dynamic Link on Windows in the 23.5 release without also bumping the protocol version. So any app with a 23.5 version sending frames to an earlier 23.x build will hit this issue.

I'm actually on the Character Animator team, so the first report I saw was between the latest Character Animator build (we haven't needed an update since 23.1) and the late

...

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Adobe Employee , Jul 26, 2023 Jul 26, 2023

You can actually fix this by just making sure both After Effects and Media Encoder are on same version (e.g. 23.5). @dtull-adobe described above the technical reason, but the simple answer is to just make sure AE and AME are both on 23.5. 

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Adobe Employee , Aug 23, 2023 Aug 23, 2023

Please make sure media encoder and after effects are both running 23.6. 

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105 Comments
Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

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New Here ,
Mar 19, 2024 Mar 19, 2024

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My composition window in AE returns different in PP.
Is there some configuration to equalize both window?
ThanksStill001.jpgStill001_after.jpg

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Please make sure you are running the same version of AE and Premiere. There was an issue in 23.4/23.5/23.6 that caused a break between different versions of the apps. 

Status Acknowledged

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New Here ,
Mar 19, 2024 Mar 19, 2024

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Thank you, very much!
Everything was fine when I updated the software.

 

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New Here ,
Jun 12, 2024 Jun 12, 2024

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When exporting my video and duplicating a part at the end in the aftererro.PNG

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