System compatibility report: Unsupported Video Driver NVIDIA GeForce GTX1050 Ti with Max-Q Design

[Anna Pavlenko]

I use AE version 23.4.0 but when I launch it it says that NVIDIA GeForce GTX1050 Ti with Max-Q Design is usupported.

I have the latest Dell, NVIDIA and Intel versions.

I have added a System Compatibility Report. 

Could you please guide me how to solve this problem. 

[jenkmeister]

It appears your NVIDIA driver isn't the latest. The system compatibility reports indicates 528.79, and that driver has a known issue that can cause After Effects to crash. The current version 531.79 should be more stable. Please try upgrading to that. 

[Anna Pavlenko]

Thanks for your reply, but it says I have the latest GeForce driver (528.79) and there are no other versions available. What should I do in this case?

[jenkmeister]

Interesting, NVIDIAs web site offered other options. You can continue to use AE as is just with the knowledge that AE might exhibit some graphics stability issues with that driver.