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A
Anna Pavlenko
Participant
May 13, 2023

System compatibility report: Unsupported Video Driver NVIDIA GeForce GTX1050 Ti with Max-Q Design

  • May 13, 2023
  • 3 replies
  • 1251 views

I use AE version 23.4.0 but when I launch it it says that NVIDIA GeForce GTX1050 Ti with Max-Q Design is usupported.

 

 

I have the latest Dell, NVIDIA and Intel versions.

I have added a System Compatibility Report. 

Could you please guide me how to solve this problem. 

3 replies

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
May 15, 2023

Interesting, NVIDIAs web site offered other options. You can continue to use AE as is just with the knowledge that AE might exhibit some graphics stability issues with that driver. 

A
Anna PavlenkoAuthor
Participant
May 15, 2023

Thanks for your reply, but it says I have the latest GeForce driver (528.79) and there are no other versions available. What should I do in this case?

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
May 15, 2023

It appears your NVIDIA driver isn't the latest. The system compatibility reports indicates 528.79, and that driver has a known issue that can cause After Effects to crash. The current version 531.79 should be more stable. Please try upgrading to that. 

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