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justphred16531467
justphred16531467
Participating Frequently
September 16, 2023

the file crashes AE

  • September 16, 2023
  • 2 replies
  • 292 views

I made a file that causes my installation to seemingly melt down.

 

these are the steps i took:

  1. Open a new project
  2. Create a new Comp (4k/60, 10 seconds long)
  3. Created new Shape Layer with a single path. (no fill, 400px stroke.)
  4. Added a twist to the layer
  5. Added a Wiggle Paths

 

This is where it all stops working.  I no longer get a preview. AE freezes when i attempt to quit. and when I open back up it asked to start in safe mode. 

 

I have uninstalled AE multiple times, tired several version all with the same results. I am also attaching the AE file I made with the steps outlined above. 

 

More info 

After Effects versions I tried:

  • 23.6
  • 23.5
  • 23.3

OS and Computer:

MacOS 12.6.9 (i updated my os as one attempt to solve)

 

What the hell is going on?

This topic has been closed for replies.

2 replies

justphred16531467
justphred16531467Author
Participating Frequently
September 17, 2023

When I installed various versions of the AE I replicated the problem by taking the same steps. No just opening my previous file. 

I even caused it to happen in safe mode, which is what after effects suggest I open in after every time I had to force quit. 

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
September 17, 2023

I can reproduce the hang and no rendering with the WTF.aep you attached. It looks like from some logs there is something malformed in the project itself which is confusing AE and leaving it in a state where a render never completes which in turn causes the quit to never complete (as AE is confused why the render won't stop). I'm going to turn this into a bug for the team to look at. Even with a malformed project, AE should not be hanging waiting for a render to finish.

 

That said, following your steps with 23.6 and the 24.1 beta I can't remake the bug. 

 

Anyway, will update when we have more of an idea on the project itself.

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