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defaultyrs80uzkvunk
New Participant
February 13, 2023

Unable to import FLA files into Ae

  • February 13, 2023
  • 26 replies
  • 7934 views

Hi, I'm using Ae version 23.2 and Animate version 23.0.1 (which I believe are the latest versions) however I am unable to import .FLA files into Ae. This appears to be a known issue in previous versions going back to threads in 2020 - surprised it's still an issue with the latest versions. In any case, can anyone help? 

 

I have restarted my machine and also uninstalled / reinstalled both apps. Same error which reads as follows 

 

'An error occured while importing this file. Please try again.'

 

Ae tries to import the .FLA file for around 30 seconds before bringing up a box with this error message every time. (I've attached a screen shot).

 

Please help 😉 

    26 replies

    Show previous replies
    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    June 14, 2024

    @Zinco123 @Yann Mapple 

    Sorry to hear you are still experiencing problems with the AE/Animate interop. What are your system specs? And have you installed Animate and reinstalled it?

     

    If you have uninstalled/reinstalled Animate and continue to see this issue, would you please create a new Bug thread here in the forum so that we can more deeply investigate the issue? This would help us to differentiate between the prior bug and the breakage you are continuing to experience.

     

    Thanks very much,

    - John, After Effects Engineering Team 

      Yann Mapple
      Yann Mapple
      Inspiring
      June 14, 2024

      15 months later!!!!!! still the same problem... it's incredible that such an important function for animation studios has still not been fixed with the very latest versions... we are really taken for fools!

      Z
      Zinco123
      New Participant
      March 31, 2024

      Hi Tantra, I realise this thread is nearly a year old but I don't know where else to go. This bug has not been fixed at all. I am using AE 24.3.0 with Animate 24.0.1 and experiencing the same problem not being able to import files from Animate into AE and gettting the "There is a problem with this file" error message. Do you, (or anyone else) have any suggestions? Since this thread has been "solved" I thought you or anyone else might have an answer for this. Many thanks for your time.

      Zinco123

       

        T
        Tantra
        New Participant
        June 14, 2023

        Use Adobe animate and After effect 23.0 version.

        First remove updated version, then install older version

         

        L
        leighw14213429
        Participating Frequently
        March 13, 2023

        Many thanks! The bug fix update worked!!!!

        JohnColombo17100380
        Community Manager
        JohnColombo17100380Community Manager
        Community Manager
        March 10, 2023

        Hi all,

        Thank you again for reporting this issue. It turns out this was due to an Animate bug that has now been fixed in their latest 23.0.1 patch. If the update to Animate 23.0.1 does not restore the ability to import .FLA files into After Effects, please reboot your system for the fix to take effect.

         

        Thanks again for reporting this issue,

        - John, After Effects Engineering Team 

        thepixelsmith
        thepixelsmith
        Community Expert
        March 10, 2023

        It's working now with the update I installed yesterday.

        Mohanaraj
        Adobe Employee
        Mohanaraj
        Adobe Employee
        March 9, 2023

        Hi @defaultyrs80uzkvunk @benushersmith @Audun28569451c2k7 @Peter0909 Can you please try updating Animate once again (there is a new update) or uninstall and re-install a fresh to resolve this issue?

         

        Thanks!

        Mohan

          benushersmith
          benushersmith
          New Participant
          March 2, 2023

          Hi @JohnColombo17100380,

          Thank you for the update. Hopefully it's something that can be fixed.

           

          Best wishes,

          Ben

           

          H
          Hizkia28655513sbtb
          New Participant
          March 1, 2023

          Can someone tell me, why i can't export my fla file after an update. I used to work with both animate and after effect for my animation production. But almost 2 months this pipeline Animate to after effect doesn't work anymore even i did a thousand updates. Did I make a mistake in the export? or is the problem with adobe itself?

           

          thepixelsmith
          thepixelsmith
          Community Expert
          March 1, 2023

          I haven't been able to get .fla import to work in th elatest updates of AE & Animate either.

          I've been using the Timelord plugin by Battelaxe.co for this workflow.

           

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