1 pixel line at top of video after export

[Philip27463971xr7c]

Hi,

After exporting a video from AE, there is one line of pixels at the tope of the image.  It's looking like a repetition/mirror of the bottom of the image.  It's definitely not there in the composition.

Any guidance appreciated, thanks!

[Rick Gerard]

What is the comp frame size? MP4 videos must be an even number of pixels. What version of After Effects are you using? There was a bug in a previous build that offset video renders. We need more info to give you any meaningful suggestions.

[Philip27463971xr7c]

Hi,

The comp size is 1216 x 1344 px.  It's version 23.6.   I see the odd line of pixels when viewing the content in Quicktime player (windows) but not when I import it in to the media server we are experimenting with.

As a side note/question (and I'm not suggesting this has anything to do with the above issue) we are running AE on a Gigabyte laptop; 2.7ghz i7 - 16GB RAM - RTX 3070 Ti

I appreciate this is a low powered machine.  In general would we be better trying to run a previous version of AE?

Thank you!

[Rick Gerard]

Try changing the comp or render size to a standard frame size. MP4 files can be picky. Your frame size does not conform to any standard media player frame size.