Participant

Question

13.6.1 - After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}

Forum|Forum|10 years ago
December 18, 2015
21 replies
16865 views

I've started getting this error message every time I quit After Effects (I updated to 13.6.1 today and I'm still getting it, I started getting it on the previous update). I have to dismiss several instances of the error message every time.

The projects re-open no problem and everything seems to be fine.

It just happened on a project that has a single comp consisting of a psd as a guide layer, a video layer with Keylight, levels, and hue and saturation effects applied, and a looping background later. No exotic effects or anything.

Anyone else getting this? Any idea what the cause and/or solution is?

iMac (27-inch, Late 2013)

3.5 GHz Intel Core i7

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 780M 4096 MB

El Capitan 10.11.2

Thanks

-Mike

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N

nitxa

Participant

Same problem.

I know my computer is not the optimal machine to work with heavy renders but this message had never appeared to me before. And I had worked with heavier projects (effects with thousands of particles, blurs and shadows and chromas... etc). Any idea to solve it?

OX 10.9.5

iMac year 2011

8 RAM

core i5

El Capitan

M

markoconnell

Known Participant

Same problem for me. Everything is up to date. iMac Retina 5K, 24 GB ram, El Capitan.

S

sfxd

Participant

Same! Plus when I now try to import files, freezes up my 2 month old IMAC 5k Late 2015, 3.3 ghz, Intel Core i5

Richard Alderson

Participating Frequently

Have also been seeing this for a few months. Always seems to be on large projects involving psd files as some of the source material.

Most recently, the 'stuff not in the right sortdir' has become 'stuff not in the right bag'

Adobe - could we have a response on this please?

OSX 10.11.4

5K Retina iMac

4Ghz quad core i7

32Gb Ram (8xDDR3)

AMD Radeon R9 M395X

H

Hgarrou3

Participant

Same thing here.

This started for me about two weeks or a month ago. Hard to say with so little sleep and no logs.

Happens intermittently on close. Not triggered consistently by any particular file or project.

M

MostrRod

Participant

Exactly the same here!!

Using Kelight on 1080p footage.

MacPro (late 2013)

3.5 GHz 6-Core Intel Xeon E5

16 GB 1866 MHz DDR3 ECC

AMD FirePro D500 3072 MB

El Capitan 10.11.4

Anyone found an answer to this yet??

M

MostrRod

Participant

Well... I downloaded Keylight directly from The Foundry, deleted the plugin that comes with AE, installed the new one and it stopped.

Hope it works for all.

Cheers!!

E

Estebee

Inspiring

Interesting - I might try this as I do a lot if key light stuff...however I saw at least one poster saying they got this when not using keylight.

A

Antonio De Cia

Participant

same here..

same project created two years ago but this message only appears after the last update...

R

Red Square Motion

Participant

I'm either getting the stuff not in the right sortdir or stuff not in the right bag or both. We have 3 computers running AE here and all computers are getting this error when the program quits. After having an error restricting RAM preview.

Anyone found the solution yet?

M

missjen818

Participant

Still happening to me and just updated to 13.7.2.3. I sent a bug report in February to Adobe. Not sure why they haven't responded yet- seems more and more of us are having this issue.

I'm getting restricted RAM previews (or no video image at all) no matter if I have plugins in the comp or not. I ruled out my G-RAID by working on projects whose footage lives only on my main harddrive. I've purged the 'cache', restarted the app, restarted the Mac - nothing works.

I'm using an Intuos Wacom tablet and I'm having issues with the pen in AE only. Not sure if it's related - is anyone else using a tablet?

K

Kjell Jakobsen

Inspiring

Same here. Everytime I quit AE...

OSX iMac Highspec

C

Chase Chick

Known Participant

Same. Win 10, everything updated. Once again, AE is bug riddled mess.

alphanine

Known Participant

same story here!! Windows 10, Ae latest update 13.7.1

mikhailm18748305

Participant

Same here

MacPro

10.10.5

C

chrisrush

Participant

I get it too:

After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}

osx 10.10.4

AE 13.7.0.124

Szalam

Community Expert

That's certainly odd. I wonder what AE isn't doing that it thinks it should be...

chrisrush wrote:

osx 10.10.4

You should consider updating. Apple fixed some bugs in 10.10.5 that affected AE. (It's likely unrelated to this, but this should help prevent some crashes. )

lehestro

Inspiring

I just got a slight variation - I got this with BAG rather than sortDir and had to hit the alert modal 8 times before it finally went away.

After Effects error: internal verification failure, sorry! {stuff not in the right bag}

I'm actually getting both of those errors now when I quit. Is anyone doing super memory intensive tasks? I can't say for sure if this is why, but it only started after I started running keys in Primatte on 6K .R3D files.

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