23.1 / 23 Not refreshing view

Forum|Forum|3 years ago
December 15, 2022
2 replies
616 views

After effects dosent't work. I was waiting for update but 23.1 still dosent work. I have to work on 22v

http://tyluskinas.quickconnect.to/d/s/qyVmutu9hg1s29f8KGilMgwaIOEnDOpw/cbmfVDfBtpk3vvHJNYijfn3mQf-90xO6-9LxgTdPL8wk

Its exemple of not refreshing screen it hapens then i put 4k images. No problem 22 and all versions below. Tried on two compiuters W10/ryzen5700g/rtx3090/64gb and W11/1165g7/16gb/samsung loptop. Same problem.

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Raz Naz

Inspiring

Same problem here... It's been happening since the 2023 update. I am currently on Windows 10 using AE version 23.1.0, RTX 3070 founders edition with latest drivers. After multiple driver updates and a few Adobe updates I don't think this is anything to do with drivers. Something clearly went wrong since the latest major AE engine update.

Problem happens seemingly random and more so when using larger image buffers as original posted stated. But is much easier to replicate when using shape layers. Browsers that use Web RTC have an immediate and irreversible effect forcing a restart. Also played with OS assigned graphics card settings (energy saving vs high performance), didn't help.

UI works, viewport does not refresh. Settings are changed, it's just the output frame buffer goes blank and remains blank. It is maddening and renders the software nigh on useless. Since most browsers or other programs will tap into Web RTC over daily use, hell even the Adobe UI elements probably use some of that with the completely unnecessary forceful cloud connections and libraries forced down our throats.

Needs attention immediately.

R

Raz Naz

Inspiring

Please skip the basic advice that go along 'have you installed the latest drivers, have you reinstalled the whole bloody CC suite or whole operating system'. Those are not real solutions to understand what broke down along the way and are not really solutions in time critical or professional settings unless there is nothing else to do. It's more or less advice akin to 'have you thrown the dice again?'. Let's assume something actually is wrong after checking all the usual suspects and the relationship between the Adobe software and graphics cards integration has gone wrong. Let's have a useful conversation to troubleshoot this together: What might it be?

- Graphics Card Drivers? Let's assume everybody tried this first.

- Adobe updates? Let's assume this has been tried by everyone as well.

- Could be a bad scratch disk? Tried this, flushed the swap files, etc. Did not seem to make any difference.

- Windows 10 Energy Management Settings? May be, tried assigning different settings but I couln't make it work.

- Some Web RTC related conflict? Adobe uses a lot of on the fly web connection for its unnecessary bloatware UI panels that use a lot of external connections that may switch to some hidden browser engine running on Web RTC. Also, Chrome based browsers kick-start the problem almost right away when logged on services such as Teams web browser client that do real-time updates and push notifications. Another speculation may be Chrome based browsers have some conflict using the same GPU resources, switching between performance/energy saving settings and not freeing up again?

What else could we try? Anyone?

R

Raz Naz

Inspiring

- Also tried: Assigned the "Power Management Mode / Prefer Maximum Performance" setting to AE from within the graphics card control panel, along with "OpenGL rendering GPU / Whatever your main GPU is". Then closed any and all browsers and started AE fresh. Then flushed the image cache buffer only (not the scratch disk, that doesn't seem to do anything either way) and viewport started refreshing normally again. Temporary solution, till next time it decides to stop working.

Will try the same and share if the temporary solution is replicable later.