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jonathanj27992276
Participant
September 12, 2022
Answered

5027 :: 12 AEGP Plugin AEDynamic Link Server: Adobe Media Encoder is not installed

  • September 12, 2022
  • 1 reply
  • 5313 views

Hi there.
I have updated everything to the latest update and since then I recieve this error when trying to export from after effects to media encoder.
5027 :: 12 AEGP Plugin AEDynamic Link Server: Adobe Media Encoder is not installed

    Correct answer jonathanj27992276

    Hi @jonathanj27992276, 

     

    Can you confirm the version and build number of After Effects and Media Encoder? 

    FAQ: How to find the exact version of After Effects you're using

     

    Thanks,

    Rameez


    Hi Rameez.
    i have deleted and intalled both programs again.
    it works perfectly now.
    Thanks.
    Jonathan.

    1 reply

    Mylenium
    Mylenium
    Legend
    September 12, 2022

    Without any system info and details about your workflow liek what you are actualyl trying to render in AME we can't realyl tell you much. From blockages on local network ports and security tools interfering to issues with hardware acceleration, temporary files and caches this literally could be anything.

     

    Mylenium

    J
    jonathanj27992276Author
    Participant
    September 12, 2022

    Hi.
    I have created an introduction logo in after effects, and as I have done in the past, use Media Encoder to export the video file.
    in after effect I go to "Composition - Add to media encoder queue" and thats where the error occures since the update.

    Rameez_Khan
    Rameez_Khan
    Legend
    September 15, 2022

    Hi Rameez.
    i have deleted and intalled both programs again.
    it works perfectly now.
    Thanks.
    Jonathan.


    Glad it is fixed, Jonathan. 

    Thanks for reporting back. 

     

    Best,

    Rameez

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