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Participant
September 12, 2022
Answered

5027 :: 12 AEGP Plugin AEDynamic Link Server: Adobe Media Encoder is not installed

  • September 12, 2022
  • 1 reply
  • 5313 views

Hi there.
I have updated everything to the latest update and since then I recieve this error when trying to export from after effects to media encoder.
5027 :: 12 AEGP Plugin AEDynamic Link Server: Adobe Media Encoder is not installed

Correct answer jonathanj27992276

Hi @jonathanj27992276

 

Can you confirm the version and build number of After Effects and Media Encoder? 

FAQ: How to find the exact version of After Effects you're using

 

Thanks,

Rameez


Hi Rameez.
i have deleted and intalled both programs again.
it works perfectly now.
Thanks.
Jonathan.

1 reply

Mylenium
Legend
September 12, 2022

Without any system info and details about your workflow liek what you are actualyl trying to render in AME we can't realyl tell you much. From blockages on local network ports and security tools interfering to issues with hardware acceleration, temporary files and caches this literally could be anything.

 

Mylenium

Participant
September 12, 2022

Hi.
I have created an introduction logo in after effects, and as I have done in the past, use Media Encoder to export the video file.
in after effect I go to "Composition - Add to media encoder queue" and thats where the error occures since the update.

Rameez_Khan
Legend
September 15, 2022

Hi Rameez.
i have deleted and intalled both programs again.
it works perfectly now.
Thanks.
Jonathan.


Glad it is fixed, Jonathan. 

Thanks for reporting back. 

 

Best,

Rameez