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videoabteilungs83584944
videoabteilungs83584944
Participant
November 6, 2019
Question

Abonnementstatus Subscription Status

  • November 6, 2019
  • 1 reply
  • 205 views
Hello, since yesterday AE and PR can no longer connect to check the status of the subscription. The CC app works fine. I cheked keychain and certificates, reinstalled everything, nothing helped. What could that be? Thanks!


 

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1 reply

videoabteilungs83584944
videoabteilungs83584944Author
Participant
November 6, 2019

Solved. I asked the IT, they checked their Firewall and told me, the CC-App was waiting for a certificate named "acces.adobe..." and got a certificate named "services.adobe...", so this inequality caused the error. They sat the approval for the new certificate in the firewall, and then it worked.

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