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i am instilling the after efects for a custmer of me and every time you tey to load it it will not stert and gice the erroe coad in the subject bar.
i and uninstilled it and reinstilled the software and i have put the file into the Controlled folder access link and it is still not working and i am not shure how to get it going.
i have put a pic to you can see the error as well
What version did you install? Did you try to install other versions? Would you also update your graphic card driver?
i don't have a older versions and the versions is the uptodate one. i have updated the graphic card and windoes but still the same problem
Sorry for the crash.
If ToolfarmJP's solution doesn't work, check if there are any updates available for Windows.
Let us know if installing the updates helps.
i don't know what the ToolfarmJP's solution is can i have a link for the softwhere and i have look for updates available and there is none