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Adobe After Effect 2021 not responding

New Here ,
Aug 05, 2021 Aug 05, 2021

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Adobe After Effect 2021 is not responding. I downloaded a trial for 2021. But it's not responding or want to open.

TOPICS
Crash, Error or problem, FAQ, Performance, Preview

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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Without any system information and otehr details we can't tell you much.

 

Mylenium

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New Here ,
Aug 05, 2021 Aug 05, 2021

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Sorry,

 

My Laptop: Mac

System: Big Sur


When I tried to open "After effetct". It didn't open or load or anything. I't was like I didn't even click the button. But, now The software try to load but it gives me 2 messages. First one about color theme. And when I press ok it gives me another message of failur. I will attach 2 screen shots of the messages. Please tell me if you need more information.

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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That would indicate that a critical resource file is not available. Either it was not installed correctly in the first place or is blocked due to insufficient user privileges/ folder permissions. I would suggest you reinstall the app again, ensuring none of these things get in the way.

 

Mylenium

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New Here ,
Aug 05, 2021 Aug 05, 2021

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Thank you. I will try to install it again.

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