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Adobe after effect 22.2.1 crashes at launch

New Here ,
Apr 11, 2023 Apr 11, 2023

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Dear Adobe support community,

I would like to know why my Adobe after effect crashes at launch. I also have updated my graphic driver to the latest verision and yet still cannnot launch. I have also uninstall the software itself and redownload it but still no use.The resons why i downloaded version 22.2.1 is that my school only allows me to use that version. I would like to know how can I fix it.  

thanks2023-04-11_13-43-36.png2023-04-11_13-47-06.png

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Crash , Error or problem , How to

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LEGEND ,
Apr 11, 2023 Apr 11, 2023

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Delete the preferences and try again.

 

Mylenium

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