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hi guys, my after effects keep on crashing and not responding . i tried reinstall adobe cloud and after effects , empty disk cache before i work , turn off hardware accelerate already but it still happening....please send help : (
i7-8700 CPU @ 3.20GHz 3.19 GHz
ram : 16.0 GB
gpu : RTX2060
Keep trying. Clearly you have issues with your graphics driver, so you have to fiddle with that for better or worse, annoying as it may be.
Welcome to the Community.
Do you get this issue with all the projects or a particular one? Have you tried resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...
As Mylenium mentioned, changing the GPU driver is a good starting point.
Let us know how it goes.