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BKolev
Participant
May 30, 2021
Answered

Adobe After effects crashing the whole pc after rendering

  • May 30, 2021
  • 2 replies
  • 6039 views

Hello to everyone, i have some problem since yesterday:
1- After I try to render video and the render starts is rendering 3-4 seconds and after this my pc crash and comes to the blue screen error.
2- I try to export the compilation to the Media encoder but the problem is the same, rendering is starting and the whole pc crash with a blue screen error.
3- I was searching the whole night for this problem, but every solution that I did via watching videos and searching in some forums the problem is still the same.
4- I reinstall after-effects and also download the right drivers for my video card but nothing helps.
My pc:
I7 8700K
Nvidia 2070S OC
32GB RAM 3200mhz
2 SSD Samsung PRO970 and PRO980.

Correct answer Warren Heaton

What frame number is it crashing on?

 

If you start a new project, create basic animation (let's say a 500-by-500 Solid rotating for five seconds), does that render as expected?  If that crashes, it's likely a system configuration issue.   If that renders as expected, we're back to it being something in the project.

2 replies

DEVINDER30345433o7nx
DEVINDER30345433o7nx
Participant
January 24, 2025

having the exact same issue here as well. 

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
January 24, 2025

Could you share more details? What's the version of After Effects you're using? Are there any error messages or crash reports? What are your system specifications (CPU, GPU, RAM, OS version)?

We're here to help.


Thanks,
Nishu

Warren Heaton
Community Expert
Warren HeatonCommunity Expert
Community Expert
May 30, 2021

Crashes are the worst, right?

 

To troubleshoot the issue:

Try rendering with Effects Off.  If the render completes as expected, then you know that it's an AE .plugin file causing the issue.

If you suspect an Effect, look for ones that use the GPU.  That's a frequence cause of crashes.

 

 

Try rendering with standard system fonts.  If the render completes as expected, then you know that it's a font causing the issue.

 

 

Try watching the render frame by frame.  It can also be helpful to watch the Render Queue as it runs, keeping an eye on the Current Frame.  Let's say the render makes it to frame number 64 and then crashes.  That indicates that something happening at frame number 64 or 65 is causing the crash.  Knowing this you can take a closer look at Source Footage, Effects, Expressions, Fonts, etc.

 

 

B
BKolevAuthor
Participant
May 30, 2021

Hey there, thanks for the answer. After I try your method it's still crashing the whole PC.

Warren Heaton
Community Expert
Warren HeatonCommunity ExpertCorrect answer
Community Expert
May 30, 2021

What frame number is it crashing on?

 

If you start a new project, create basic animation (let's say a 500-by-500 Solid rotating for five seconds), does that render as expected?  If that crashes, it's likely a system configuration issue.   If that renders as expected, we're back to it being something in the project.

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