Skip to main content
Participant
August 22, 2023
Question

Adobe all apps won't launch...

  • August 22, 2023
  • 1 reply
  • 164 views

My app's version

・After effects 2022

・Premiere Pro 2022

・Photoshop 2023

・Illustrator 2023

 

My computer

・AMD Ryzen 9 5950X 16-Core

・RAM 64.0GB

・NVIDIA Geforce RTX 3070 Ti (NVDIA Drive version 531.41 /

I've also tried updating the drive to the latest, but there's still no change.
The reason for using this version of the drive is that the blue screen appears more than usual when using the latest version of the drive.)

 

All apps in Adobe won't launch. But Photoshop and Illustrator can launch.

I've tried both resetting the media cache and resetting settings, but nothing has changed.

And I tried to update After effect and Premiere to the version of 2023, but the same problem still persists.

There is one way to launch an app. That way, if I run the app right away as soon as I restart my computer, it will run properly the first time.
However, it will not run if I run the app a little later, or if I turn it off and run it again.

 

====================

When I launch After effects, the message "initializing media core" appears and it stops like this image.

If I click on the screen, Adobe's error report appears with a "Not Responding" message from Windows.

 

 

 

 

 

 

 

 

 

 

 

Premiere does not change anything from this state without any message.

If I click on the screen, Adobe's error report appears with a "Not Responding" message from Windows.

 

This topic has been closed for replies.

1 reply

ToolfarmJP
Community Expert
Community Expert
August 23, 2023

Would you remove the third party plugins and the customized fonts if you use them?