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tiagof76890078
Participant
September 27, 2019
Answered

Adobe Color Theme Panel is blank on After Effects:

  • September 27, 2019
  • 2 replies
  • 2854 views

Hello,

I am having this issue with my After Effects workspace; I have enabled the Color Theme Panel, and at first it was working perfectly; Than, I updated AE, and the Color Theme Panel stopped working. It is, now, completely blank, as you can see below. 
If I close the panel and try to reopen it again, nothing happens. 

 

Already tried to reinstall it and nothing happens. 

 

They are quite important for me right now, is there any way to solve this?

 

Thanks in advance;

    This topic has been closed for replies.
    Correct answer Shivangi_Gupta

    Hi there,

     

    It does not sound ideal. I tested it on my machine with the latest version and it seems to be working fine.

    I'd recommend you to reset preferences. It will make the settings default and enable the color theme panel again.

    You may refer to this link: https://helpx.adobe.com/in/after-effects/using/preferences.html#reset_prefs

     

    Let us know if it helps.

     

    Thanks,

    Shivangi

    2 replies

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    September 28, 2019

    Are you using a two monitor setup? There is something wrong because it looks like you have some panels open and they don't appear in your AE Interface. Aslo you have at least 10 (none) compositions open but you haven no compositions in your project. What I Would do first is to use the Standard or Default workspace. Go to Window > Workspace > Standard ond try to open the Adobe Color Themes panel again. Then you can try the suggestion made by @Shivangi_gupta to reset your prefs.

      T
      tiagof76890078Author
      Participant
      September 30, 2019

      Hello, Jose! Yes, I am using a two monitor setup, but the Color theme Panel wasn't showing on the second monitor as well, but once I reset my preferences, it worked again. Thank you both!

        Shivangi_Gupta
        Community Manager
        Shivangi_GuptaCommunity ManagerCorrect answer
        Community Manager
        September 28, 2019

        Hi there,

         

        It does not sound ideal. I tested it on my machine with the latest version and it seems to be working fine.

        I'd recommend you to reset preferences. It will make the settings default and enable the color theme panel again.

        You may refer to this link: https://helpx.adobe.com/in/after-effects/using/preferences.html#reset_prefs

         

        Let us know if it helps.

         

        Thanks,

        Shivangi

          T
          tiagof76890078Author
          Participant
          September 30, 2019
          Hello, Shivangi, Yes, it worked perfectly! Thank you very much!
            Shivangi_Gupta
            Community Manager
            Shivangi_GuptaCommunity Manager
            Community Manager
            October 1, 2019
            Happy to help! 🙂 Give us a shout if you need anything else.
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