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ashley220296763mo0
Participant
December 1, 2021
Question

AE 2020 crash when using a boris fx (mac)

  • December 1, 2021
  • 1 reply
  • 4847 views

 hello, so i have a bcc plugin and everytime i try and use some of their effects, my ae crashes and i cannot open that same file. that is one of the errors i got, and the other error message was this:

 

- Last log message was: <123145321713664> <GPUFoundation> <4> FindModule name:Memory,count:8,status:found,framework:Metal,i ndex:0

 

does somebody know a fix to this? everytime i use an effect in the boris fx (bcc) plugin it keeps crashing 😞

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1 reply

Jose Panadero
Community Expert
Jose PanaderoCommunity Expert
Community Expert
December 1, 2021

Try a couple of things:

 

1.- Be sure you are using the latest version of Boris plugins compatible with your OS and AE version

2.- Deactivate hardware acceleration for effects under File > Project Settings > Video rendereing and Effects. Choose Mercury software only and try again.

 

 

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
July 13, 2023

If you use the old version of BCC, you turn off the option of "Enable Multi-Frame Rendering" (Preferences > Memory & Performance > Performance) in After Effects.

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