AE 2022 keeps crashing on startup // Win 11

Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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Hey there,

 

my AE 2022 keeps crashing when trying to start the program.
ae.png I do not get any further than this. My AE 2020 is starting without any problems - but switching to an old version can't be the solution for this?

I tried everything from checking my graphics driver to reinstalling. Nothing seems to fix this problem.

I also get hundreds of crash files everytime I start AE 2022 (I uploaded one to workupload since it cant be attached to this post, Link to one of my Crash Files ).

My log folder on the other hand is completly empty (-> AppData\Roaming\Adobe\After Effects\22.5\logs).

 

ae crash.png


It's driving me nuts. I pay a lot of money every month and I am  not able to use a working AE version since 2020... It's one of my most used programs and I am forced to use an old version....

TOPICS
Crash , Error or problem , FAQ , Freeze or hang

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Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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EDIT:
Maybe it's useful to know that I am running a Ryzen 9 5900X CPU and a Radeon RX 5700 XT GPU.

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi Marc5F97,

 

Sorry for your issue and thanks for sharing the details.

Looks like After Effects crashing while trying to load a third-party plug-in. To remove the plug-ins, go to C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore and remove all the files and folders (except dummy.txt). The logs that you're seeing on your desktop are usually created by third-party plug-ins when they crash.

Let us know if it fixes the problem.

 

Thanks,

Nishu

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New Here ,
Aug 16, 2022 Aug 16, 2022

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I am having a silimar issue with After Effects 22 crashing on startup my own build (Ryzen 7 2700X CPU and Radeon RX 5700 XT GPU), but I don't have any third-party plug-ins installed to cause After Effects to crash. I didn't have this issue before updating to Windows 11...

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