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56_Bones
56_Bones
Participant
January 12, 2024
Question

AE 24.1 Not enough RAM error but I have 48gb installed.

  • January 12, 2024
  • 2 replies
  • 917 views

Hey,

 

I'm getting an error in AE Version 24.1 that is insisting I don't have enough RAM and therefore it's rendering like 5 frames of playback and looping it. I have 48gb's of DDR5 Ram. 

 

Computer Specs for reference:

Asus Zenbook 14 Pro

I9 Intel Processor

GTX 4060

16GB onboard DDR5 RAM

32 GB SODIMM DDR5 RAM

 

Things I've tried:

 

Cleaning + Deleting Media Cache

Purging Memory (which works momentarily)

Toggling off 'Enable Multiframe Rendering'

 

Restarting and then importing my AE project into a new project with updated settings. 


None of this has worked and AE seems to just eat up my RAM no matter how much is installed.

 

Let me know if anyone has fixed this or dealt with this!! Tysm !!

 

    This topic has been closed for replies.

    2 replies

    56_Bones
    56_BonesAuthor
    Participant
    February 5, 2024

    Anyone else having this issue? Or know of a solve? 

     

    I tried working in Safe mode as well. Didn't solve anything unforunately. Just had a crash happen while using Mocha and lost 2+ hours of rotoing 😕😕

     

    D

    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity Expert
    Community Expert
    February 6, 2024

    If Mocha has a crash, do you try to update the graphic card driver?

     

    56_Bones
    56_BonesAuthor
    Participant
    February 6, 2024

    hey there! 

    thanks for the reply.


    Yeah graphics card is up to date. I talked to a few other friends who work in AE and all of them are saying they are having similar issues with AE 24. Maybe there's a patch coming soon? Seems like the RAM usage is just wild. 

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    January 24, 2024

    Sorry for the issue, 56_Bones.

    Does it happen with all the projects or a particular one? Have you tried using After Effects in Safe Mode with the third-party plug-ins disabled? Also, try disabling the Cache Frames When Ideal in Composition > Preview.

    Let us know if that brings any change.

    Note: Moving this thread from Bugs to Discussions for troubleshooting.

     

    Thanks,
    Nishu

    56_Bones
    56_BonesAuthor
    Participant
    January 24, 2024

    Hey, 

     

    Thanks for the response. And for moving to the correct channel. It happens on all my projects across multiple computers. Also tried running it on a Macbook Pro that I have, which has worse specs, 16gb ram etc but just wanted to test.

     

    I will try running in Safe Mode, but there are plug-ins that I need for work/deadlines. So that might not be a long term solution for me. Will also try disabling the cache frames. 

     

    Let me know if there are any other potential solves? Or something in the preferences I'm missing?


    Dylan

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