• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

AE BETA. No advanced 3D mode

Community Beginner ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

Hello! I recently downloaded AE Beta 24.2 to try bringing in some 3D models from Blender, but it doesn't seem to be working. The models do not appear on the screen, although I can see them there. I found that the advanced 3D option is missing. Could you please let me know which version includes the advanced option mode, or do you have any recommendations on this matter? Thank you!

TOPICS
Import and export

Views

194

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 28, 2023 Nov 28, 2023

24.2 supports the Advanced 3D engine.

But Advanced 3D won't show up if you don't have the neccessary GPU hardware required for it. However you should have received an alert dialog when AE checked for the hardware support. 

 

Go into Preferences -> Previews, and then click GPU information. Grab a screenshot of that information and post it back here. We may be able to see what's going on from that.

 

e.g. 

jenkmeister_0-1701205088159.png

 

Votes

Translate

Translate
Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

Can you share your exact beta version from the About box? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

24.2 supports the Advanced 3D engine.

But Advanced 3D won't show up if you don't have the neccessary GPU hardware required for it. However you should have received an alert dialog when AE checked for the hardware support. 

 

Go into Preferences -> Previews, and then click GPU information. Grab a screenshot of that information and post it back here. We may be able to see what's going on from that.

 

e.g. 

jenkmeister_0-1701205088159.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

Here it isScreenshot 2023-11-28 at 22.03.24.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

LATEST

Thank you, that helps. Unfortunately Advanced 3D currently requires a video card with 4 GB of GPU memory and must be a D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0). The intel card your machine is currently using does not meet those requirements. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines