Inspiring

Answered

AE CC 2017 - BIG Bug interpreting the FPS of the sequence of images

Forum|Forum|9 years ago
November 5, 2016
14 replies
17162 views

Hi everybody,
There's a big bug in the timeline that need to be solved really urgently: it doesn't remember the correct fps interpretation for a sequence of images.

Just to explain step by step
- create a timeline at 25 fps

- import a sequence of images (like a timelapse)

- by default, it assumes 30 fps for the sequence

- change the interpretation to 25 fps: the timeline refreshes immediately

- SAVE THE PROJECT and you'll immediately see that the timeline refreshes the footage interpretation to 30 fps. Also in the project panel, selecting the sequence, you'll see 30 fps instead of 25

- (you can also select "remember interpretation" option, under Interpret Footage Menu, but nothing change.)

- The bug doesn't annoy the footages (at least.. until now!!!!!)

Hope to be solved really quickly.

This topic has been closed for replies.

Correct answer Tim Kurkoski

This problem is fixed in the January 2017 update to After Effects CC 2017 (version 14.1). Please install the update and post back about the fix.

Please note that the fix for this bug only applies to JPEG image sequence footage imported or modified in version 14.1. JPEG sequences in projects last saved by versions 14.0 or 14.0.1 are not automatically corrected to their previous frame rate. To fix such projects, change the frame rate to the expected value in the Interpret Footage dialog for these JPEG sequences.

peulichon

Participant

Sorry, but really are you serious ?

We are in a deadline for a project to deliver, spend time to figure out where the problems comes. And the answer is just "sorry there is a bug when generate JPEG by After Effect 2017"

Come on, do you know that it is supposed to be a professionnal tool ? How did you not saw the bug ? JPG is one of the most generic format, we use it to make our rotomask.

The right thing to do is to inform all your customers, as everyone must have an account now to use your software, so at least you can send an Email to every user to tell them about this bug, so no need to being crazy and spend time to see whats wrong ...

Very disappointed on this situation

Tim KurkoskiCorrect answer

Adobe Employee

This problem is fixed in the January 2017 update to After Effects CC 2017 (version 14.1). Please install the update and post back about the fix.

Please note that the fix for this bug only applies to JPEG image sequence footage imported or modified in version 14.1. JPEG sequences in projects last saved by versions 14.0 or 14.0.1 are not automatically corrected to their previous frame rate. To fix such projects, change the frame rate to the expected value in the Interpret Footage dialog for these JPEG sequences.

L

luciendevivo

Participant

Thanks for this! Been a real pain on the job I'm currently working on Lets hope this is sorted quickly.

S

Sevlom777

Participant

Also what I've found is a good workaround that served me what I need:

PREFERENCES > Import > Sequence Footage > Change to what you need from 30fps

Fixed.

R.Silva

Known Participant

That is the perfect fix if you only use one set of sequence images at the same frame rate. But if you use a mixture of frame rate frequencies (24, 30, 60, etc) in the same project, then the best option is to use the old JPG importer and do the Frame Interpretation for each import.

hughspeers

Participating Frequently

The problem I'm having looks like its part of the same importer bug, even though my sequence is 1500 frames long at 25 frames a second as it displays in the project window, the info displays as 1252 and you can see the sequences are appended at that length.

I have no problem importing them in other apps. I'll try the old jpeg importer for now , but I'd like to add I'm only using 2017 for this feature .

The amount of time it takes to import long still sequences in after effects is ridiculous compared to other apps until 2017 so its very welcome .

It would be great to have the option to view sequences as just one line of a details view 'image_seq01_(1-1500)' for every sequence

rather than having to scroll through 1000's of stills. a feature that's been available with the competition for a long while . my tuppence;)

Roei Tzoref

Legend

Can you elaborate on that last part? I didn't get that.

hughspeers

Participating Frequently

Hi Roei sure, in other apps I can specify 'show sequence as one entry' an example below.

If your working with loads of sequences it's a massive time saver.

S

Sevlom777

Participant

YES! this problem needs to be fixed ASAP!! It's killing my workflow in stop-motion which is heavy img sequence using.

R.Silva

Known Participant

I have exactly the same problem. After Effects 2017 DOES NOT KEEP THE INTERPRETATION of the footage, even within the project open, it does revert to 30fps.

I am using a sequence of images as footage that needs to be interpreted as a 24fps sequence. The image sequence constantly reverts to 30fps and I am unable to render a decent movie.

Adobe needs to FIX THIS IMMEDIATELY!

M

micheles71799324

Known Participant

Incredible.. So we're Beta Tester of an official release????

R.Silva

Known Participant

Apparently so.

Roei Tzoref

Legend

apparently there is a problem with Jpegimporter module which is a new thing in CC 2017.

the workaround is this:

1. upon import set the file type to "all files" like this:

2. now change the format to Jpeg and import as normal

now the changed interpret footage frame rate won't return to the preferences default upon saving and behave as normal

TRY IT

Tim Kurkoski

Adobe Employee

Roei, thanks for posting the workaround. Note that on macOS, to see these options you may need to click the Options button at the bottom of the Import dialog.

This is a bug in After Effects CC 2017. We are investigating the problem. Our apologies for the disruption.

The change in After Effects CC 2017 is that JPEG files now use a different importer module than previous versions of After Effects, called "ImporterJPEG". This is the same importer module that Premiere Pro uses for JPEG files. There should be no difference in how JPEG files are drawn, as the code for decoding JPEG images is identical; the difference between this and the legacy JPEG module is a matter of how the code is wrapped and initialized. We are in the process of consolidating code between Premiere Pro and After Effects, JPEG is the first importer to be moved. The legacy JPEG importer remains available, as shown in the workaround, simply called "JPEG".

M

micheles71799324

Known Participant

Ok guys I'm returned to CC 2015! I'll wait for CC 2017.1 BUGS free!

i_photos

Participant

Hi, everyone! It seems I have similar problem with fps interpreting after upgrading to 2017. But in my case every fps except 30 in Jpeg sequence leads to the error 17::17 "zero denominator in ratio multiply". Hope it will be fixed soon.

A

albgelAuthor

Inspiring

I've also the same issue: at 9:01 in timeline It returns the exact error you wrote.
Impossible to work with..... absurd.

Roei Tzoref

Legend

HOLD ON! I see it's only relating to JPG's. is that the case with you too? I tried Png's and Psd's and they work fine. only Jpg's cause the change the sequence's frame rate to default at the preferences frame rate

A

albgelAuthor

Inspiring

yes.. I've used jpg files. Better to know!!!!

Roei Tzoref

Legend

Great! so it's only Jpgs! many lives will be saved because of this because I believe less will use jpg sequences in their workflow. thanks for confirming this.

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