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Participant
May 12, 2022
Question

ae crash

  • May 12, 2022
  • 1 reply
  • 371 views

bonjour, j'ai un probleme avec after effects lorsque que j'ouvre l'application l'application ne marche pas car c'est ecrit "After Effect ne peut pas continuer: structure interne endomagée" pourriez vous m'aider s'il vous plait, merci. 

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
May 12, 2022

Hi there!

Sorry about the crash. Have you tried resetting preferences? https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

 

Let us know how it goes.

Thanks,

Kartika

Participant
May 12, 2022

I'm sorry but it still doesn't work.