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AE crashing on startup fixed by disabling home screen.
Issue; AE crash in progress when opening from CC app. AE will open from project file. Once open go into preferences -general- and un tick "Enable home screen".
Tried all the usual plus many trouble shooting suggestion found this and it worked.
Best of luck
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Hey IMAXMark,
Thanks for letting us know! Which version of After Effects are you having this issue with? Were you only having this crash directly after launching the Creative Cloud app? If you could share more details about the crash and your system specifications (OS, CPU, GPU, RAM), we can let our team know and get it fixed.
Regards.
Ishan
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Thanks for sharing. Next time please provide some context, like computer system, version of your operating system and exact version of Ae (last version is not good enough, as that might be differnt next week).
FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/after-effects-discussions/faq-what-information-should-i-provide-when-...
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Thanks for the reply.
Info as requested
AE version 22.5.0 (build 53) Same behavior with previous build. Updated to most recent build to see if that would fix which it didnāt.
Clean install on new system
Edition Windows 10 Home
Version 21H2
Installed on ā2020-ā01-ā01
OS build 19044.1766
Experience Windows Feature Experience Pack 120.2212.4170.0
Open from CC app. Same result if open from C:\Program Files\Adobe\Adobe After Effects 2022\Support Files\AfterFX.exe
Click OK
Opens save dialogue. Click cancel as there is nothing to save and AE shuts down.
See above
Not sure as I have only opened from the AE project files I was given from the design team.
Only opened from AE project file since installing CC. If this worked before by doesn't work now, what has changed on your computer in the intervening time?
AMD Ryzen 9 5900x 12 cores
48 GB ram
NVIDIA GFORCE RTX 3060 latest drivers version 516.40
Two ASUS ProArt one HDMI and one DP
WD blue SN750 C drive
WD_BLACK SN850 NVMe 1TB project drive
WD Green 1 TB backup drive
No external drives
version 516.40
NO
NA
Bit Defender Total security
Build 26.0.18.75
Black Magic Raw
Draft 3D: Available
Texture Memory: 4914.00 MB
Graphics Card
Vendor: NVIDIA
Device: NVIDIA GeForce RTX 3060
Version: 11.700000
Total Memory: 12.00 GB
Shader Model: -
NA
NA
NA
NA