Inspiring

Answered

Ae error message - media Encoder is not installed... BUT it IS! latest n(ot) greatest version.

Forum|Forum|6 years ago
March 27, 2020
12 replies
2223 views

Please help, cuz I don't find the solution.

Here is the problem, with version numbers, I just updated both of these for the lates v.

The dynamic link does not work, even when I try to drag an AE project file into the encoder. BUT when I import an AE comp into premier, I can play it and export as I want. I can not use the encoder from premiere either...

Any advice?

This topic has been closed for replies.

Correct answer trialboj

Yes ok, the version number was the problem.

My solution was, to downgrade the media encoder, to 13, and now premiere and after can easily connect and export anything 😄

probably the upgrade would work as well, but I don't want to update to the 2020 versions yet.

Rameez_Khan

Legend

Hi trialboj,

It looks like you're trying to connect incompatible versions of After Effects and Media Encoder.

After Effects v16.x.x can connect to Media Encoder 13.x.x, not v14.x.x.

For Media Encoder 14.0.4, you need to use After Effects 17.x.x.

Hope this helps.

Rameez

trialbojAuthorCorrect answer

Inspiring

Yes ok, the version number was the problem.

My solution was, to downgrade the media encoder, to 13, and now premiere and after can easily connect and export anything 😄

probably the upgrade would work as well, but I don't want to update to the 2020 versions yet.

Rameez_Khan

Legend

Glad to know that it's working for you now.

Stick to the 2019 versions if you don't want to use the 2020 version yet.

-Rameez

Mylenium

Legend

Without any system info we can't tell you much. Typically those fluke error messages simply come down to the required local port connections and shared memory areas being blocked, which can be caused by anything from specific network firewall configurations, third-party security tools, memory-resident tools like messenger and desktop notifications and a gigazillion other things, including of course actual botched installs and missing components. Start by monitoring your activities via task manager and check your event viewer for critical entries that may indicate potential culprits.

Mylenium

trialbojAuthor

Inspiring

Well, that's a pretty bad news. I just moved home this pc, everything is tha same, except, that here is no other pc-s connected via enthernet.

If I uninstall the media encoder, with a third pary app (which also deletes stuff from registy, than a fresh install could solve this problem? )

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.