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AE freezes when opening the keyframe grapheditor

New Here ,
Oct 05, 2023 Oct 05, 2023

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Essentials:

AE Version: 23.6

OS: Windows 10 22H2

Graphic card: GeForce RTX 3070

RAM: 32 GB

 

I tried to open the keyframe graph editor to ease my keyframes a bit more. But when i press anything on the graph the programm stops noticing my inputs via mouseclick or keyboard press. The software seems like running though, because i can see the green render bar growing after a while. But nothing i can click.

 

This problem just occured in one file. I tested if the bug appears when i try a new project and it fortunatley worked like intended. Then i tried to replicate the original project and the problem occured again.

 

To be clear: this project is as small as it can be, 4 comps, 1 Illustrator-Comp and very simple animations.

 

Can someone help me? Thank you

 

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Adobe Employee ,
Oct 05, 2023 Oct 05, 2023

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Hi Nicolas,

 

Sorry for your issue.

Have you used any third-party plug-ins in the project? Can you try running After Effects in Safe Mode and then open your project? Does it bring any change? If not, try importing your project into a new project.

Let us know.

Note: Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,

Nishu

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