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AE not responding?

New Here ,
Aug 05, 2021 Aug 05, 2021

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hi everyone,

 

recently i've been having issues where after effects keeps crashing. at first it happened in a project that was longer and more complicated than my usual ones so i assumed my computer was just overworked. however, now whenever ive opened even the simplest of projects, after it plays about 2 seconds it just says not responding and i can't use the app at all. 

 

i'm not sure if this is linked but i didn't have this problem before i updated it to the latest version, but honestly it could just be a coincidence. i have tried to clear some photos and videos on my laptop too as i was wondering if that had anything to do with it. has anyone else had this problem? is there a way to fix it? 

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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Start by flushing your caches, check your hardware acceleration settings and update your system's graphics driver. anything more will require proper technical details liek actual system information, relevant settings, possibly crash logs.

 

Mylenium

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