AE preview screen is black

[laurarooker]

I am trying to complete a tutorial within AE. I started last week and it was fine, now its just black in the preview and I can't do anything. Drivers are all up to date, restarted the software. Not tried anything else as I'm a newbie and not sure what I'm doing. I am not sure if I have included the right info below, so please let me know if I haven't. Thank you in advance.

[Mylenium]

Boring standard answer: Check your hardware acceleration settings and update your graphics driver. also clean out the disk caches and let AE rebuild them.

Mylenium

[laurarooker]

Hi Mylenium, thank you for responding to my message. It's not on all videos which I find strange. I updated my graphics driver. I don't know how to do the other things please can you give a little more detail? Thank you again