AE starts only when i uninstall NVIDIA drivers

Report · Dec 13, 2023

Hi everybody,

i'm posting here because i'm out of solutions... 😞
AE, PR, AME all are 24.1
Win11, RTX4070 12go, nvidia 546.33, 32go ddr5.
Here all my problems :

- After effects 24.1 : can't start, when start it, it will burn all the RAM untill crashing the computer.
- Premiere Pro 24.1 : I can't work on my projects because all the medias are pending, localising medias and graphics is loading for ever, the dynamic link is loading for ever, the essentials graphics are loading for ever too.
- Media Encoder 24.1 : when loading a project it stop at 3/4 progress bar and loading forever, can't even queue antyhing.

So everything i tried :

- uninstall / reinstall all adobe creative suit, with cleaning with adobe cleaning tool too.
- clean and delete every cache and preferences files.

- install "open Cl / open GL ..." from microsoft store.

- uninstall / reinstall Nvidia pilots, geforce experience, studio version, i tried everything.
- whitelisted every adobe .exe in windows firewall public and private network.

What "worked" for me : when i deleted every nvidia pilots and programs, dynamic link was back, after effects works great, premiere pro works great (all without gpu accelaration), i was able to open my project, edit it, all medias are linked, all graphics are linked, essentials graphics works great...

But AME still doesnt works, it start, i import a project, and then it loads for ever.

When i check the gpu comptability tool on Ps everything is green, when i check the material compatibility tool on Pr "no conflict found". Ae i can't start it without crashing my computer with Nvidia drivers installed.

As you read i tried almost everything, and from that experience it looks like the problem comes from NVIDIA pilots. The only i got to make after effects start well, premiere pro linking every medias and graphics was to uninstall every Nvidia related programs and pilots.

So i started to try with geforce experience version, everything back to crashing, studio version, everything back to crashing.

I got a nice cgu ASUS RTX 4070 12go OC version, i'm mad that i can't use all this power in AE and PP, and i'm still not able to render anything on AME with or without NVIDIA pilots.

If someone see something i didn't try or know exactly how to fix this, i will be thankfull for ever!!!

Sorry for my english, i'm not so fluent.
Thanks in advance.

Report · Dec 15, 2023

Hi,

i was able to work and render, i downgraded NVIDIA pilots to Studio drivers 537.58, i couldn't find older version,

everything worked back, i finish the editing and i rendered the project without problem !

But... there is always a BUT... Today after started my computer, everything is broke again... Same problem reappears... 😕
I didn't updated anything, i don't know what happen... 😞