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The _Qrymean
The _Qrymean
Participant
November 2, 2021
Frage

AE UI not rendering correctly. See attached images

  • November 2, 2021
  • 1 Antwort
  • 101 Ansichten

See attachment for image of my after effects copy which makes itnear impossible to use the app.fixes? l I have already reinstalled the drivers and AE installation separately with no success. i have double checked and the ae app & drivers are fully updated .

 

Device name Spectre360
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16.0 GB (15.7 GB usable)
GPU NVIIDIA GEFORCE MX250 Updated to latest drivers

 

 

 

 

 

 

Edition Windows 11 Pro
Version 21H2
Installed on ‎10/‎27/‎2021
OS build 22000.282
Experience Windows Feature Experience Pack 1000.22000.282.0

 

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1 Antwort

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
November 2, 2021

Hi Mustafa5DE1,

 

Sorry for your issue.

Could you share the GPU driver number version that's installed on your computer? Also, please try the following:

  1. Go to After Effects Preferences > Display > uncheck "Hardware Accelerated Composition, Layer, and Footage Panels"
  2. Go to File > Project Settings > change the renderer to "Mercury Softwate Only".

Let us know how it goes.

 

Thanks,

Nishu

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