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Known Participant
March 27, 2021
Question

AE v18 Build 39 Crashes when Creating New Comp

  • March 27, 2021
  • 2 replies
  • 714 views

I just noticed this issue, not sure if it's due to a recent update.  But when I have Mercury Transmit enabled to preview my comps on my second 1920x1080 monitor, AE tends to crash -- either on the creation of the new comp, or when switching between comps.  Doesn't matter if the comps are the same frame rate/resolution or not.  I have to force quit the app (opt-cmd-esc) to close AE when this happens.

 

If I disable Mercury Transmit and eliminate the second monitor video preview, the problem doesn't occur.  This is a workable "fix," but I miss seeing my previews without markings on my larger second monitor.

 

Anyone else experiencing this?  I don't recall ever seeing this problem before I noticed it today.  When was the most recent update for AE?

 

My system: iMac 27" 2020 / 3.8 GHz 8-core i7 / 64 GB RAM / AMD Radeon Pro 5700 XT 16 GB

After Effects v18, Build 39

 

Attached is my crash report.

 

This topic has been closed for replies.

2 replies

JamSki88Author
Known Participant
June 24, 2021

Just an FYI, the latest version (v18.2.1) still has this problem on my iMac i7 (freezing when switching comps when using a second monitor as the preview).

 

So, if you have this problem, I recommend staying on AE 2020.

 

JamSki88Author
Known Participant
July 21, 2021

Another FYI, I still have this issue on AE 2021 v18.4.0 Build 41.  I'm sticking with AE 2020.

 

New Participant
April 25, 2021

Hey JamSki88, I'm experiancing the exact same problem. Did you find a work around?

JamSki88Author
Known Participant
April 25, 2021

I downgraded to the previous version and the problem went away.