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Participating Frequently
November 3, 2022
質問

AE won't read some files anymore

  • November 3, 2022
  • 返信数 1.
  • 726 ビュー

Hi

I had installed codecs so I can import .mkv files by renaming them in .avi.

That worked fine for a long while.
And now, suddenly, they won't play anymore. I can import them, manipulate them, but they won't preview nor render. When I try, AE hangs up for a while then does nothing. Preview remains black. Same with Media encoder.
I tried reinstalling the codecs or AE, to no avail.


Anyone had the same issue?

このトピックへの返信は締め切られました。

返信数 1

Mylenium
Legend
November 3, 2022

Without any detailed system info and the relevant info from your media system control panel/ the device manger on the CoDecs we can't really tell you anything. DirectDraw-based CoDecs have never worked well with AE and simple changes in your systems graphics hardware by installing a newer driver for instance can mess up the whole thing. It's beyond AE and doesn't really have anything to do with it. it simply relies on this to be handled at the system level, so the issue is somewhere there.

 

Mylenium

b75作成者
Participating Frequently
November 3, 2022

Thanks for the answer.

It worked perfectly fine until recently, and it seems to be a common method that works for most users so idk...
Can you specify what infos you need please?

nishu_kush
Community Manager
Community Manager
November 3, 2022

Hi b75,

 

Thanks for writing in.

MKV is not supported by After Effects. Changing the extension is a great quick tip, however, it's not the recommended workflow. I'd suggest transcoding the clips to codec supported by After Effects.

Hope it helps.

 

Thanks,

Nishu