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prikje
Participating Frequently
October 29, 2021
Question

AE2022 existing project can't playback (Cached preview needs 2 or more frames to playback)

  • October 29, 2021
  • 6 replies
  • 9139 views

I am working on this very heavy project with Adobe Character Animator linked files (but all ghosted because I am using rendered versions), lots of layers, lots of time remapping. Big (more than 4K screen recording video's). after effect error; Cached preview needs 2 or more frames to playback.

I'll be honest, my MacPro is old (2013), 3GHZ 8-core intel Xeon E5, 32 GB 1866 mhz DDR3 with an AMD Fire Pro D500 3GB graphics card.

 

If I make a whole new project, things are fine. But opening this one, no playback possible. What could be the problem?

    This topic has been closed for replies.

    6 replies

    D
    dorub81034123
    Participant
    February 24, 2023

    Hey people, I had the same problem and in my case, the work area was so small that it didn't had 2 frames for rendering. I just made it bigger and solved the problem instantly. Check that on your projects, who knows, maybe that's the issue.

    Cheers!

    M
    meaganm87399458
    Participant
    March 31, 2022

    I was having this issue, I unchecked continuously rasterize for my vector layers and it started working again! 

    J
    J1 Lee
    Participant
    December 11, 2021

    It may be another problem, but in my case, there was no starting point for the trumpet tool I used!.... I hope it will help someone 🙂

    B
    Brendan5C1F
    Participant
    November 13, 2021

    Is there any update on this? I've had the same problem. Literally nothing I try will allow me to preview even an unaffected 1080p video.

      P
      prikjeAuthor
      Participating Frequently
      November 13, 2021

      Nope, is it a specific project? Is it big?

      G
      Gavin Carlton
      Participating Frequently
      November 19, 2021

      I'm experiencing the same thing. I can still preview the project but it's choppy. I find that the timeline will cache when I click onto a drop down menu, then when I click off of it to playback the preview, the cache goes away and the green cache line blinks on and off rapidly. I'm finding I need to render to check everything. If anyone at Adobe can hear this, I hope there is a fix soon.

        nishu_kush
        Community Manager
        nishu_kushCommunity Manager
        Community Manager
        October 29, 2021

        Hi prikje,

         

        Sorry for your issue.

        Is it happening in a particular project? If so, try importing that project into a new one. Also, you can try the suggestions on this article: https://www.schoolofmotion.com/blog/cached-preview

        Let us know if it helps.

         

        Thanks,

        Nishu

        P
        prikjeAuthor
        Participating Frequently
        October 30, 2021

        Hi Nishu, thank you for your reply and attempt to help.

        yes it is a particular project. Anf I have tried importing it, but gives me the same error. 

         

        I have also tried all the suggestions in the article. I was familiar with it because I've had this error in previous versions, but so far I have always found a solution.

         

        1. I have 32GB of Ram, should be enough right?

        2. I have purged over and over, memory and disk cache + separte + from the preferences menu (clean data base and cache)

        3. I have closed all other applications and in the preferences only have 4 of 32 GB reserved for other applications

        4. resolution was set to auto, but even at 1/4 it won't budge

        5. Effects>Preferences>Media & Disk Cache is set to 500GB and setting it to 50GB doesn't change a thing

        6. Reduce cache size when system is low on memory’ button toggling on or of makes no difference

        7. project files and disk cache are on seperate disks. I have tried using different disks, seeing if maybe one of the too slow. But to no availe

        8. setting your work area to a tiny did not help

        9. nore did restarting

        10. there almost no effects used. and even trying a single precomp with a single ai layer in it, won't do anything

         

        My last resort is now uninstalling en re-installing.

        If you have any ideas on how to fix this, it would be much appreciated. Specially because it is a project that is render intensive (i sure could use that extra speed) and because it comes back every year.

        A
        Community Expert
        Ali JaberCommunity Expert
        Community Expert
        October 29, 2021

        Can you post a screenshot of your workspace including timeline and comp view?

        P
        prikjeAuthor
        Participating Frequently
        October 30, 2021

        A
        Community Expert
        Ali JaberCommunity Expert
        Community Expert
        October 30, 2021

        Everything looks normal, what happens if you turn off all layers (including audio) and try to preview?

        If it works try to turn on layers one by one and see if a certain layer is causing the problem. Also, it could be related to a certain effect or plugin.

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