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Caroline27001166shnx
Participating Frequently
June 17, 2025
Question

Afetr Effects always crashing

  • June 17, 2025
  • 1 reply
  • 641 views

Hello. 

 

My after Effects has been crashing continuously for several months now, on not very big projects. I am lost. 

I have piles of ram/memory. Am up to date version wise.  I can't even have chrome/google open, or any other programmes/apps alongside.

 

All my info is below:
Is it my graphics card? plugins? memory?

Memory:

 

Graphics: 

 

 

Storage: I use D drive which is SSD

 

plugins/extensions:

 

Many thanks in advance....

 

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 17, 2025

Sorry to hear about the crash, Caroline.

 

Is there a specific action/command that triggers the crash, or does it happen randomly? Are there any crash reports or error messages? Try running After Effects in Safe Mode with third-party plug-ins disabled.

Let me know the outcome.


Thanks,
Nishu

    C
    Caroline27001166shnxAuthor
    Participating Frequently
    June 18, 2025
    Hi Nishu,

    It happens randomly. And the messages are always different. I have started
    a folder collecting them. Here are a few:
    Thank you in advance!
    Caroline

    [image: Screenshot 2025-06-17 141243.png]
    [image: Screenshot 2025-06-18 145107.png]
    [image: Screenshot 2025-06-18 145151.png]
    [image: Screenshot 2025-06-18 145228.png][image: Screenshot 2025-06-18
    145245.png]
    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    June 25, 2025
    Ah thanks so much Nishu - I appreciate you even trying to look into this.

    I have uploaded them here:
    https://drive.google.com/drive/folders/1iusgoMX_DH0v73mgSmQ2NQf-LDiFse9p?usp=drive_link

    Thank you in advance!
    Caroline

    Hi Caroline,

     

    Sorry for the delayed response. I can see the screenshots now. It looks like a project-specific issue. Do you mind sharing a few details about the project - what type media are you using, which effects, etc. The messages shows that the project you're working on is using a a lot of resources. It could happen if there's high resolution media in the project and some effects like Motion Tile is applied to it. 

    Let me know.


    Thanks,
    Nishu

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