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Participating Frequently
February 17, 2023
Answered

After effect 23 keep crashing on startup

  • February 17, 2023
  • 2 replies
  • 2042 views

So I recently  installed AE 23 on my office new PC,  it is not very stable,

as it keeps crashing during startup, it generates a crash report on desktop whenever it failed on the startup,

sometimes it tooks 10 times or can go even up to 20 times in attempts to get my AE start working!

and i have tried to install AE 22 ,  this problem still happening on AE 22!

here i attach my workstation system info. and the crash report,  can somebody advise me please?tq

This topic has been closed for replies.
Correct answer Mylenium

Remove the Trend Micro nonsense.

 

Mylenium

2 replies

nishu_kush
Community Manager
Community Manager
February 17, 2023

Welcome to the communtiy, Soon Fatt28450371cktb,

Did Mylenium's suggestion help?

Let us know.

 

Thanks,

Nishu

Participating Frequently
February 18, 2023

I haven't try yet, i will be back to office on monday and give it a try, will update you all the status. thanks

Mylenium
MyleniumCorrect answer
Legend
February 17, 2023

Remove the Trend Micro nonsense.

 

Mylenium

Participating Frequently
February 18, 2023

thank you, i will try it on monday when i back to office!