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C
can you fix the problem
Known Participant
January 27, 2023
Question

after effect black screen when i import clips and the audio slow down pitch what can i do ++

  • January 27, 2023
  • 1 reply
  • 8598 views

My version is after effect 23.1

12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz

Windows 11 Home

nvidia geforce rtx 3050 OEM

16 gb ram

pc name: Lenovo Legion T5 i5-12/16/512/3050 stasjonær gaming-PC

 

 

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1 reply

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David Arbor
Inspiring
January 30, 2023

A black screen and the error mentioning your GPU make it seem likely that's where the problem is coming from. What drivers are you running for your 3050 and what happens when you update to the latest Studio driver from last week? I was also having issues with a black screen and poor performance with my dual GTX 1080s and the Studio driver from January 23rd fixed them.

C
can you fix the problemAuthor
Known Participant
January 30, 2023

My NVIDIA Studio-Driver version: 528:24

release date: 01/23/2023

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David Arbor
Inspiring
January 31, 2023

I have now reinstalling back and back and nothing happpen i have the blackscreen still

My NVIDIA Studio-Driver version now: 526.98


The latest Studio driver from Jan. 23rd is working for me. When did this problem start happening, after you updated to AE 23.1 or was it happening before? You could try rolling back to 23.0 from the Creative Cloud app, to see if the problem was introduced recently. 

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