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C
can you fix the problem
Known Participant
January 27, 2023
Question

after effect black screen when i import clips and the audio slow down pitch what can i do ++

  • January 27, 2023
  • 1 reply
  • 8598 views

My version is after effect 23.1

12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz

Windows 11 Home

nvidia geforce rtx 3050 OEM

16 gb ram

pc name: Lenovo Legion T5 i5-12/16/512/3050 stasjonær gaming-PC

 

 

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1 reply

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David Arbor
Inspiring
January 30, 2023

A black screen and the error mentioning your GPU make it seem likely that's where the problem is coming from. What drivers are you running for your 3050 and what happens when you update to the latest Studio driver from last week? I was also having issues with a black screen and poor performance with my dual GTX 1080s and the Studio driver from January 23rd fixed them.

C
can you fix the problemAuthor
Known Participant
January 30, 2023

My NVIDIA Studio-Driver version: 528:24

release date: 01/23/2023

A
Alexander28190706toh0
Participating Frequently
February 2, 2023

That is what I was suggesting, but only if the problem started after you updated to 23.1. 
Did this issue start happening after you updated AE, or maybe after a Windows update? You haven't provided a lot of information so it's hard to troubleshoot. 

You can also temporarily try disabling the option called "Hardware Accelerate Composition, Layer, And Footage Panels." in 

 Edit > Preferences > Display. Ideally, you want this preference on, but you can test what happens when it's turned off. 

Does this problem happen with every project and with all footage or just this one project?


I downloaded after effects in december 27.12 2022. I'll got the 23.1 version then. The first problem started with a black screen and now the video is frozen. I can not play the video. When I try to move the timeline the clip does not play. 

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