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Videograaf Elina
Participant
June 21, 2021
Answered

After Effect crash at launch

  • June 21, 2021
  • 3 replies
  • 717 views

Hi Video heroes!

 

Can someone please help met with the following problem!?

I have installed all possible OpGL Drivers I found for my G force but I still get the following message:

Thanks in advance!

Elina

 

Title edited by Mod.

    This topic has been closed for replies.
    Correct answer Videograaf Elina

    Hi Nishu,

     

    The problem is solved!

     

    It had to do with the docking station (a colleague of mine found out).

    When I connect my laptop to the docking station, then it swiches to the

    videocard of the docking station.

    Regards Elina

     

    3 replies

    Jacob Richard
    Jacob Richard
    Participating Frequently
    June 29, 2021

    also try reinstalling after effects and gpu drivers

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      June 21, 2021

      Hi Elina,

       

      sorry for your issue.

      If Rick's suggestion doesn't help, please share the following details:

      Let us know.

       

      Thanks,

      Nishu

        V
        Videograaf ElinaAuthor
        Participant
        June 29, 2021

        Hi Nishu,

         

        Rick's solution does not work.

        These are my system specifications:

         

         

        The progam gives the error at launch.

         

        Thanks in advance!

        Regards,

        Elina

        V
        Videograaf ElinaAuthorCorrect answer
        Participant
        June 30, 2021

        Hi Nishu,

         

        The problem is solved!

         

        It had to do with the docking station (a colleague of mine found out).

        When I connect my laptop to the docking station, then it swiches to the

        videocard of the docking station.

        Regards Elina

         

        R
        Community Expert
        Rick GerardCommunity Expert
        Community Expert
        June 21, 2021

        First, try holding down Shift + Alt/Option + Ctrl/Cmnd when you click on the After Effects program icon to reset your preferences. If that does not work try turning on the Caps lock key so that AE does not try to render anything when it launches. If that does not work make sure your system meets the minimum system requirements for After Effects. 

         

        It might also be helpful if we knew something about your OS and your system. 

          V
          Videograaf ElinaAuthor
          Participant
          June 29, 2021

          Hi Rick,

           

          Thank you for anwsering! 

           

          Kind Regards,

          Elina

           

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