after effect error 5027 :: 12!!

New Here ,
Apr 07, 2022 Apr 07, 2022

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This is a file that I always use, but after updating to 2022 version,

An error message like the picture I attached to the mail appears.

 

화면 캡처 2022-04-06 130007.png

Please tell me how to solve it.

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hi YUN YHERI,

 

Thanks for reaching out.

When do you get this error? Are you trying to export your project? Is there anything specific that triggers this error? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

We're here to help, just need more info.

 

Thanks,

Nishu

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