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기
기감5EEA
Participant
March 18, 2021
Question

After effect freeze initializing media core

  • March 18, 2021
  • 2 replies
  • 838 views

The after effect freeze and stops.
When I run a program, the Initializing Media core appears, and then the program stops.
I've reinstalled it, but it doesn't work.
All the other programs are running.
Please help me.

I use 2021 version.

This topic has been closed for replies.

2 replies

창
창영5E0D
Participant
April 30, 2021

제가 이것저것 시도해봤는데 크리에이티브 클라우드 로그아웃 하시고

애프터이펙트 실행 시켜보세요

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
March 18, 2021

Hi there! 

Sorry to hear that. It could be related to plugins. To isolate the issue, could you try moving your plugins and paste them on the desktop? Here's a location: 

Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
macOS: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

 

Let us know how it goes.

Thanks,

Kartika

기
기감5EEAAuthor
Participant
March 19, 2021

 

I positioned the file as shown in the picture. However, it is not solved. The program still stops.

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