After effect freeze initializing media core

Forum|Forum|5 years ago
March 18, 2021
2 replies
857 views

The after effect freeze and stops.
When I run a program, the Initializing Media core appears, and then the program stops.
I've reinstalled it, but it doesn't work.
All the other programs are running.
Please help me.

I use 2021 version.

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창영5E0D

Participant

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Kartika Rawat

Community Manager

Hi there!

Sorry to hear that. It could be related to plugins. To isolate the issue, could you try moving your plugins and paste them on the desktop? Here's a location:

Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
macOS: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

Let us know how it goes.

Thanks,

Kartika

D

David Arbor

Inspiring

Are you showing that you just moved all your plug-ins into the folder called "(Media Core plug-ins)"? If so, that won't make a difference. They're still deteced and will still load. You need to move them completely outside of the MediaCore folder.

D

David Arbor

Inspiring

If you reinstall the previous version of AE, what happens? That MediaCore folder is shared by multiple version of After Effects so if the previous version launches with no issue, then perhaps there's a different issue going on.

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