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defaultfzod2x0cdtei
Participant
October 8, 2021
Question

After Effect keeps crashing

  • October 8, 2021
  • 1 reply
  • 221 views

I am using After Effect on my 2020 13-inch Macbook Pro with an M1 Chip and 8 GB of memory. In the last month, whenever I try to create a composition with the slightest bit of motion the app almost immediately closes out unexpectedly while it's trying to render...I am at the end of my rope. I've purge all of my memory and caches but nothing seems to be working. This has not happened before, and I've been using AE for about a year now. 

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1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
October 12, 2021

Hi defaultfzod2x0cdtei,

 

Sorry for the crash.

Could you try installing the latest version and see if that works any better? Also, you could try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know how it goes.

 

Thanks,

Nishu 

D
defaultfzod2x0cdteiAuthor
Participant
October 14, 2021

Lastest version is installed and I reset of preferences but the show issue keeps occuring. 

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