After Effect not working cannot place psd on timeline

no error message, 8 core cpu and 8 core gpu

Puedes comenzar asegurándote de que el archivo PSD esté en modo de color RGB y no en CMYK o cualquier otro.

FAQ: What information should I provide when asking a question on this forum?

Hi erainac23259709,

Welcome to the community.

Would you mind sharing more details? What happens when you try to import a PSD? Do you see any error messages? What's the version of After Effects and Photoshop are you using? Also, what are your system specifications (CPU, GPU, RAM, OS)?

Let us know, we're here to help.

Thanks,

Nishu