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I use Ae 2018
preview is not work. when I start preview, audio is play but video is not work.
and I have to press caps lock twice to see the applied effect.
I romove all cash and reinstell but it didn't solved
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Without any info about your system, preview settings, contents of the project and so on we can't tell you much. The usual standard stepps apply: Update your system's graphics driver, check the hardware acceleration settings. Anything beyond that will require specific information.
Mylenium
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I use intel uhd620 and 16gb ram, and I update all driver.
it work few times, but 2-3time later, preview video is not work
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Hi 태훈5F95,
Do you have a dedicated graphic card installed on your computer? If not, consider lowering the preview resolution.
If that's not the case, please check if it's happening in all the projects or a particular one? Also, try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...
Let us know how it goes.
Thanks,
Nishu